Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.50

Administer > Time Period Management > Time period configuration tasks

Time period configuration tasks

Administrators can perform the following configuration tasks for the Time Period module.

Configure time period global settings

Configure some global settings for the Time Period Management module. This configuration includes updating or deleting existing settings and adding new settings.
Configure a time period workflow

Define the workflow in the time period category.
Configure time period categories

Create new time periodcategories, and update or remove existing ones to manage the data structures of different kinds of time period definitions.
Configure time period approvals

Define approvals for the Time Period module using approval definitions. The Timeperiod approval definition is linked to the Approval phase.
Configure time period approval notifications

Define and trigger the time period approval notifications. When a time period is added or updated, notifications are generated.
Calculate time period conflicts

Calculate time period conflicts between the current changes record or change task record and the existing time period.
Trigger an approval for time period conflicts

Define an additional approval for a module and then associate the approval definition to the corresponding phase of a record.
Configure time period conflict notifications for Change Management

Configure time period conflict notifications for Change Management. When a change with the Conflict with Freeze Window conflict type is approved, a notification is sent to the owner of the conflicted time period.