Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.

Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |

Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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Add new object record failure
All the upgraded objects are saved in the upgradeobjects table, and you need to add some objects from this table to the current upgradeobjects table. If the target table contains more than one unique type key, some errors may occur when adding new objects during the upgrade process. Refer to the following error message as an example.
2014-03-20 14:04:29 file:inbox, updated the field inbox.id value from 10000313 to 14042954310000313
The value of the inbox.id field is 10000313 in this example, which is used in the current upgradeobjects table. If the Upgrade Utility adds an inbox record that contains the same value for this field, the current value of the inbox.id field is automatically prefixed with a timestamp to avoid duplication errors. The timestamp is composed of hour (two bits), minute (two bits), second (two bits) and millisecond (three bits). In this example, the timestamp is 140429543.
After upgrading, you can update the temporary value of the inbox.id field as necessary.
We welcome your comments!
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