Administer > Application setup > Self-service > Self-service tailoring

Self-service tailoring

A System Administrator can modify the look and feel of self-service forms to reflect their corporate branding by using the Forms Designer or by modifying the display options and menu selections. However, a self-service user is not able to customize the self-service environment.

Because self-service is part of the Web tier, you can also customize the Web tier presentation to include font changes, logos, graphics, or navigation pane alterations. Customizations can affect the top header, navigation pane, or main page area.

Related topics

Who uses self-service?
Self-service licenses
Configuring the self-service working environment
Creating self-service users
Accessing Service Manager
Working with self-service requests
Forms Designer best practices

Customize the self-service interface