Administer > Application setup > Adding users > Operator templates > Create an operator template

Create an operator template

Applies to User Roles:

System Administrator

System Administrators can design operator templates for creating operator records for users that share common information and settings. For example, you can design one operator template for managers and another template for first-level Service Desk Agents. An operator template is an operator record containing all the common information that applies to operator records created from the template.

To create an operator template, follow these steps:

Note You can specify as many details in the new operator record template, as necessary.

  1. Click System Administration > Ongoing Maintenance > Operators.
  2. Enter the search criteria to find the operator record for which you want to create an operator template.
  3. Fill in the necessary information, including application profiles, and proper permissions and settings.
  4. In the Security tab, select the option Template Operator.
  5. Click Add.

Related topics

Application Setup
Adding users
Checklist: Adding a new user
Controlling user access and security
Creating operator records
Defining named users
Operator passwords
Operator records
Operator templates

Create an operator record from an operator template
Define the operator template applied to LDAP users