Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager

Multiple license types

There are three types of multiple licenses:

Per named workstation enables you to install a software application on a given number of identified workstations. For example, a license for an office automation suite that can be installed on 1,000 workstations.
Per named user enables access to an application or database for a given number of users. For example, a license enabling access to a database for 500 named users.
Per concurrent accesses enables a specified number of concurrent accesses to a database. For example, a license enabling 1,000 concurrent users access to the database.

For each multiple license, Service Manager has a Rights field, which specifies the number of: