Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
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A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
|
Two or more words in the same topic |
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| Either word in a topic |
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| Topics that do not contain a specific word or phrase |
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| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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| A combination of search types | ( ) parentheses |
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Software license tracking and compliance task review
To effectively manage software licenses and compliance, perform the following sequence of tasks:
- Add the software license and software installation information to the catalog.
- Create an asset record for the software application.
- When you receive the software license, add a Software License type asset record and an Installation type asset record to the Configuration Management database.
- Create a software contract record.
- Associate the software license asset record with the software contract record.
- Create a support contract and associate the application asset to the contract.
- Install the software on multiple workstations and create one new software installation record for each installation.
- Create a software counter to verify that the number of actual installations conforms with the number of installation licenses.
Add a software license model to the catalog
Add a software installation model to the catalog
Add configuration items to a contract
Add a subscription
Add a contract
Add configuration items to a contract
Create a software counter
Check software license compliance manually
Check software license compliance automatically
