Renew a contract

Applies to User Roles:

System Administrator

When you renew a contract, the system updates the start and expiration dates of that contract to reflect the renewal term of the contract.

To renew a contract, follow these steps:

  1. Click Configuration Management > Contracts > Contracts.
  2. Use search or advanced search to find one or more records.
  3. Select the contract you want to renew.

    Note If you want to renew an expired contract, you must reopen the contract first. To reopen the contract, follow these steps:

    1. Click More or the More Actions icon.
    2. Choose Reopen Contract.
    3. Make sure that you update the cost information in the Financial section. Information, such as the currency expiration date, must be current.

    4. When you are ready to renew the contract, proceed to the Renewal section
  4. In the Renewal section, select Auto-Renew?. The Renewal Period field and Notify in Advance? check box appear.

  5. Type the number of days before the contract expires in the Renewal Period field.
  6. Select Notify in Advance? to receive advance notification before the next expiration date.
  7. When you select notify in advance, type the number of days to notify before the contract expires in the How Many Days? field.
  8. Click Save.

Related topics

Configuration Management overview
Contract Management overview
More Actions menu
Example: Search for a record

Add a contract
Create a new contract terms and conditions record
Create a contract template
Cancel a contract
Update the terms and conditions of a contract
View software installation information
Cancel a payment record
Delete a payment record
Generate a payment schedule for a contract
Schedule a payment for a contract
Submit a payment record