Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
|
Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
|
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
|
Two or more words in the same topic |
|
|
| Either word in a topic |
|
|
| Topics that do not contain a specific word or phrase |
|
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| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
|
| A combination of search types | ( ) parentheses |
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Determine the number of records in a record list
To determine the number of records in a record list:
- Open the
contactsform in Database Manager. -
Select the contacts file from the record list.
A blank contacts record opens.
-
Click Search.
The contacts format opens with a record list at the top and the Count option in the toolbar and in the More Actions menu.
-
From the More Actions menu, choose Count to get the record count.
Service Manager displays the record count on the Count button.
Note: If you select Count from the tool bar, a prompt opens asking whether all records in the list should be counted. Confirm by clicking Yes.
The system counts the records and displays the following message: “There are<n>records in this list”.
Related topics
