Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
---|---|---|
A single word | cat
|
Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
---|---|---|
Two or more words in the same topic |
|
|
Either word in a topic |
|
|
Topics that do not contain a specific word or phrase |
|
|
Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
|
A combination of search types | ( ) parentheses |
|
- Install and Administer Service Manager Exchange with SAP Solution Manager
- Existing Fragmented Incident Management Workflow
- Deployment Scenarios
- Installing and Configuring SMSSMEX
- Upgrading to SMSSMEX V1.20
- Customizing Service Manager
- Configuring SAP Solution Manager
- Configuring Security
- Licensing
- Status Page
- Troubleshooting
- Incident Exchange Details
- Installing and Configuring SAPCRYPLIB
- Logging
- Deploying Button Icons
- SAP System Landscape Directory Registration
Status page
The Incident Management Service provides a comprehensive overview of the status of the incident exchange systems and services and provides extensive information for troubleshooting. The URL of the status page is
http://<hostname>:<port>/ovictex/servlet/OvHDTrigger?status
The following is an example status page.
When a service becomes unavailable, the status changes from Alive
to Dead
.