Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
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| A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
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A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
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Two or more words in the same topic |
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| Either word in a topic |
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| Topics that do not contain a specific word or phrase |
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| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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| A combination of search types | ( ) parentheses |
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No TQL Query Configured in smPopConf.xml
Error Message
If you have not yet added a TQL query to your job, you cannot select this query from the list while you create or update your job.
If you have already added this TQL query to your job, but forgot to add the configuration for this query in smPopConf.xml, you will get a “Failed” status while you run this population job. In addition, in the Universal CMDB studio, you will get an error message like the following (see How to Check the Error Message of a Failed Population Job).
running population. Destination ID: sm, Failed during query: SM Business Application Population 2.0, all queries: [SM Business Application Population 2.0, SM Business Service Population 2.0], finished queries: [].
ERROR: com.mercury.topaz.cmdb.shared.base.CmdbException: [ErrorCode [802] General Integration Error{sm}]
appilog.framework.shared.manage.impl.MamResponseException: [ErrorCode [802] General Integration Error{sm}]
CMDB Operation Internal Error: class com.mercury.topaz.cmdb.shared.fcmdb.dataAccess.exception.AdapterAccessGeneralException : Unsupported Query [SM Business Application Population 2.0], only population TQL is supported : operation Data Access Adapter Query: Retrieve Changed Data
at com.mercury.topaz.cmdb.shared.manage.operation.impl.AbstractCommonOperation.execute(AbstractCommonOperation.java:160)
at com.hp.ucmdb.dataAccess.manager.DataAccessAdapterManagerProbeImpl.executeOperation(DataAccessAdapterManagerProbeImpl.java:50)
at com.hp.ucmdb.discovery.probe.agents.probemgr.adapters.DataAccessAdaptersFacade.invokeOperation(DataAccessAdaptersFacade.java:406)
at com.hp.ucmdb.discovery.probe.services.dynamic.core.AdapterService.runChangesOnPopulateChangesAdapter(AdapterService.java:1262)
at com.hp.ucmdb.discovery.probe.services.dynamic.core.AdapterService.runQueriesOnPopulateChangesAdapter(AdapterService.java:1102)
at com.hp.ucmdb.discovery.probe.services.dynamic.core.AdapterService.runQueries(AdapterService.java:354)
at com.hp.ucmdb.discovery.probe.services.dynamic.core.AdapterService.runDiscovery(AdapterService.java:198)
at com.hp.ucmdb.discovery.probe.services.dynamic.core.AdapterService.discover(AdapterService.java:149)
at com.hp.ucmdb.discovery.probe.agents.probemgr.taskexecuter.JobExecuter.launchTask(JobExecuter.java:1188)
at com.hp.ucmdb.discovery.probe.agents.probemgr.taskexecuter.JobExecuter$JobExecuterWorker.launch(JobExecuter.java:945)
In the fcmdb.push.all.log file, you can find more details like the following:
2014-11-20 10:40:50,949 [JobExecuterWorker-0:DS_sm_SM BS pop] ERROR - sm >> Fail to Create or Return PopulationConnectorOutput com.hp.ucmdb.federationspi.exception.DataAccessGeneralException: Unsupported Query [SM Business Application Population 2.0], only population TQL is supported at com.hp.ucmdb.adapter.smpush.ServiceManagerGenericAdapter.populate(ServiceManagerGenericAdapter.java:337) at com.hp.ucmdb.adapters.GenericAdapter.getChanges(GenericAdapter.java:881) at com.hp.ucmdb.dataAccess.operations.DataAccessAdapterQueryRetrieveChanges.getChangesResult(DataAccessAdapterQueryRetrieveChanges.java:50) at com.hp.ucmdb.dataAccess.operations.DataAccessAdapterQueryRetrieveChanges.doDataAccessQueryExecute(DataAccessAdapterQueryRetrieveChanges.java:38) at com.hp.ucmdb.dataAccess.operations.AbstractDataAccessLifeCycleAdapterQuery.doLifeCycleExecute(AbstractDataAccessLifeCycleAdapterQuery.java:34) at com.hp.ucmdb.dataAccess.operations.AbstractDataAccessLifeCycleAdapterOperation.doDataAccessExecute(AbstractDataAccessLifeCycleAdapterOperation.java:57) at com.hp.ucmdb.dataAccess.operations.AbstractDataAccessAdapterOperation.dataAccessExecute(AbstractDataAccessAdapterOperation.java:59) at com.hp.ucmdb.dataAccess.operations.AbstractDataAccessAdapterOperation.doExecute(AbstractDataAccessAdapterOperation.java:37) at com.mercury.topaz.cmdb.shared.manage.operation.impl.AbstractFrameworkOperation.commonExecute(AbstractFrameworkOperation.java:17) at com.mercury.topaz.cmdb.shared.manage.operation.impl.AbstractCommonOperation$OperationExecuteFlowTrackingCommand.execute(AbstractCommonOperation.java:87) at com.mercury.topaz.cmdb.shared.manage.operation.impl.AbstractCommonOperation$OperationExecuteFlowTrackingCommand.execute(AbstractCommonOperation.java:60) at com.mercury.topaz.cmdb.shared.manage.flowmanagement.api.FlowManager.execute(FlowManager.java:227) at com.mercury.topaz.cmdb.shared.manage.operation.flow.OperationInFlowDefaultExecutor.execute(OperationInFlowDefaultExecutor.java:23) at com.mercury.topaz.cmdb.shared.manage.operation.impl.AbstractCommonOperation.execute(AbstractCommonOperation.java:158) at com.hp.ucmdb.dataAccess.manager.DataAccessAdapterManagerProbeImpl.executeOperation(DataAccessAdapterManagerProbeImpl.java:50) at com.hp.ucmdb.discovery.probe.agents.probemgr.adapters.DataAccessAdaptersFacade.invokeOperation(DataAccessAdaptersFacade.java:406) at com.hp.ucmdb.discovery.probe.services.dynamic.core.AdapterService.runChangesOnPopulateChangesAdapter(AdapterService.java:1262) at com.hp.ucmdb.discovery.probe.services.dynamic.core.AdapterService.runQueriesOnPopulateChangesAdapter(AdapterService.java:1102) at com.hp.ucmdb.discovery.probe.services.dynamic.core.AdapterService.runQueries(AdapterService.java:354) at com.hp.ucmdb.discovery.probe.services.dynamic.core.AdapterService.runDiscovery(AdapterService.java:198) at com.hp.ucmdb.discovery.probe.services.dynamic.core.AdapterService.discover(AdapterService.java:149) at com.hp.ucmdb.discovery.probe.agents.probemgr.taskexecuter.JobExecuter.launchTask(JobExecuter.java:1188) at com.hp.ucmdb.discovery.probe.agents.probemgr.taskexecuter.JobExecuter$JobExecuterWorker.launch(JobExecuter.java:945) at com.hp.ucmdb.discovery.probe.agents.probemgr.taskexecuter.JobExecuter$JobExecuterWorker.executeTask(JobExecuter.java:867) at com.hp.ucmdb.discovery.probe.agents.probemgr.taskexecuter.JobExecuter$JobExecuterWorker.run(JobExecuter.java:728)
Solution
Search for text string “Unsupported Query by this adapter” to find out the TQL query name that has not yet been configured, and then configure it in the smPopConf.xml file.
