Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
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Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
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Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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Nonexistent Mapping File Name Defined for a TQL Query in smPopConf.xml
Error Message
You will get a “Failed” status while you run the population job. In addition, from the Universal CMDB studio, you will get an error message like the following:
running population. Destination ID: sm, Failed during query: SM Business Service Population 2.0, all queries: [SM Business Application Population 2.0, SM Business Service Population 2.0], finished queries: [SM Business Application Population 2.0]. ERROR: com.mercury.topaz.cmdb.shared.base.CmdbException: [ErrorCode [802] General Integration Error{sm}] appilog.framework.shared.manage.impl.MamResponseException: [ErrorCode [802] General Integration Error{sm}] CMDB Operation Internal Error: class com.mercury.topaz.cmdb.shared.fcmdb.dataAccess.exception.AdapterAccessGeneralException : Query Definition [SM Business Service Population 2.0] has no matching mapping. Make sure the mapping exist exists under folder 'mapping' and contains the exact query name and root name. Available mappings: [QueryRoot{queryName='SM Business Application Population 2.0', rootName='bizservice'}] : operation Data Access Adapter Query: Retrieve Changed Data at com.mercury.topaz.cmdb.shared.manage.operation.impl.AbstractCommonOperation.execute(AbstractCommonOperation.java:160) at com.hp.ucmdb.dataAccess.manager.DataAccessAdapterManagerProbeImpl.executeOperation(DataAccessAdapterManagerProbeImpl.java:50) at com.hp.ucmdb.discovery.probe.agents.probemgr.adapters.DataAccessAdaptersFacade.invokeOperation(DataAccessAdaptersFacade.java:406) at com.hp.ucmdb.discovery.probe.services.dynamic.core.AdapterService.runChangesOnPopulateChangesAdapter(AdapterService.java:1262) at com.hp.ucmdb.discovery.probe.services.dynamic.core.AdapterService.runQueriesOnPopulateChangesAdapter(AdapterService.java:1102) at com.hp.ucmdb.discovery.probe.services.dynamic.core.AdapterService.runQueries(AdapterService.java:354) at com.hp.ucmdb.discovery.probe.services.dynamic.core.AdapterService.runDiscovery(AdapterService.java:198) at com.hp.ucmdb.discovery.probe.services.dynamic.core.AdapterService.discover(AdapterService.java:149) at com.hp.ucmdb.discovery.probe.agents.probemgr.taskexecuter.JobExecuter.launchTask(JobExecuter.java:1188) at com.hp.ucmdb.discovery.probe.agents.probemgr.taskexecuter.JobExecuter$JobExecuterWorker.launch(JobExecuter.java:945) at com.hp.ucmdb.discovery.probe.agents.probemgr.taskexecuter.JobExecuter$JobExecuterWorker.executeTask(JobExecuter.java:867) at com.hp.ucmdb.discovery.probe.agents.probemgr.taskexecuter.JobExecuter$JobExecuterWorker.run(JobExecuter.java:728)
Solution
Search for text “has no matching mapping” to find out the missing mapping file name, and then add the mapping file to the adapter package.