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Configuration Management Reports

Report name

Business user

Description

Configuration Item Relationships

Service Management process managers, IT Management team

This report provides a high level view of the configuration item relationships defined for the organization.

Configuration Item Summary

Service Management process managers, IT Management team

This report gives the user the ability to view all the configuration items within their organization grouped by type and then by status.

Percentage of Configuration Items Related to Other Configuration Items

Service Management process managers, IT Management team

This report gives the user the ability to review the number of configuration items (CIs) related to one or more other CIs as a percentage of the total number of registered CIs in the Configuration Management System (CMS).