Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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- System configuration parameters
- Service Manager Server and Web Tier configuration files
- System parameters
- Web tier parameters
- Enter a parameter in the web client URL
- Enter a parameter in the sm.ini file
- Enter a parameter in the web.xml file
- Enter a parameter in the webtier.properties files
- Enter a parameter in sm.cfg or the server’s OS command prompt
- View parameters by function
- Alert parameters
- Application development parameters
- Background and scheduled process parameters
- Client parameters for Web clients
- Client parameters for Windows clients
- Connection parameters
- Database parameters
- Debugging parameters
- Help parameters
- Information retrieval (IR) expert parameters
- LDAP parameters
- Localization parameters
- Regional settings parameters
- Security parameters
- Servlet parameters
- SSL parameters
- System information parameters
- System performance parameters
Web tier parameters
Web parameters change the behavior of the web clients that connect to the web tier. You can set these parameters from the web tier configuration file web.xml or webtier.properties, and override some of these parameters (connection-specific parameters) from the web client login URL.
You can set web tier parameters from the following files:
- The web.xml and webtier.properties files that are provided under the <web tier>/WEB-INF folder when you deploy the Service Manager web tier.
- The custom webtier.properties file under the <customize-folder>/config folder which you defined using the
customize-folder
parameter.
To configure the customize-folder
parameter, see Web parameter: customize-folder.
Override precedence
Except the customize-folder context parameter, you can define all other context parameters of the Web application and initialization parameters of Servlets from both the web.xml file and the webtier.properties files. The parameters configured in these files take precedence in the following order:
- Custom webtier.properties located in the <customize-folder>/config folder
- Default webtier.properties located in the <web tier>/WEB-INF folder
- Web.xml located in the <web tier>/WEB-INF folder
Parameters with higher precedence override parameters with lower precedence.
As parameters defined in custom webtier.properties (<customize-folder>/config/webtier.properties) take the highest precedence, the customize-folder parameter itself cannot be overridden.
Note It is recommended that you configure these parameters in the custom webtier.properties file for the ease of future webtier upgrade.
Naming convention for parameters in webtier.properties
The context parameters of the Web application and initialization parameters of the HP Service Manager Web servlet keep their names unchanged. Names for initialization parameters of other servlets should conform to the format of <servlet name>.<init-param-name>. For example:
- The name of the
jsDebug
context parameter in web.xml should bejsDebug
in webtier.properties. - The name of the
serverHost
initialization parameter of theHP Service Manager Web
servlet should beserverHost
in webtier.properties. - The name of the
disableCompression
initialization parameter of theFileDownload
servlet should beFileDownload.disableCompression
parameter in webtier.properties.
Setting web tier parameters in webtier.properties
When you enter parameters into the webtier.properties file, make sure you configure the parameters in the format of <parameter name>=<parameter value>. For example, the following code sets the rememberLang
parameter to true:
rememberLang=true
Setting web tier parameters in web.xml
When you enter parameters into the web.xml file, ensure that the values you enter conform to valid XML standards.
Note All init-param tags must be children of the <servlet>
tag and must use the following syntax:
<servlet> <init-param> <param-name>serverHost</param-name> <param-value>myhost.mydomain.com</param-value> </init-param> <servlet>
To ensure that your web application server uses the new settings, restart your web application server whenever you make changes to the web.xml or the webtier.properties file.
Setting web tier parameters from the web browser URL
You can provide connection-specific web tier parameters in the web browser URL. These parameters override the values that are set in web.xml or webtier.properties. For example, the following URL changes the connection to host "mycompany" on port 13082 for this client session:
http://localhost:8080/sm/index.do?serverHost=mycompany.mydomain.com&serverPort=13082
Related topics
System configuration parameters
System parameters
Related topics