Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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- System configuration parameters
- Service Manager Server and Web Tier configuration files
- System parameters
- Web tier parameters
- Enter a parameter in the web client URL
- Enter a parameter in the sm.ini file
- Enter a parameter in the web.xml file
- Enter a parameter in the webtier.properties files
- Enter a parameter in sm.cfg or the server’s OS command prompt
- View parameters by function
- Alert parameters
- Application development parameters
- Background and scheduled process parameters
- Client parameters for Web clients
- Client parameters for Windows clients
- Connection parameters
- Special parameters: allowwsdlretrieval
- Startup parameter: compress_soap
- Parameter: disableWSEss
- Startup parameter: emailout
- Parameter: enablecoredump
- Parameter: group
- Parameter: groupmcastaddress
- Parameter: groupname
- Parameter: groupport
- Parameter: host
- Parameter: httpPort
- Parameter: httpsPort
- Parameter: licensefile
- Parameter: loadBalancer
- Startup parameter: ntservice
- Parameter: pid
- Parameter: preferredFQHN
- Startup parameter: quiesce
- Parameter: reportlbstatus
- Parameter: requestviaproxy
- Parameter: restart
- Parameter: restartGraceInterval
- Parameter: restartRandMax
- Parameter: scauto
- Parameter: scautolistener
- Startup parameter: shutdown
- Parameter: sslConnector
- Startup parameter: system
- Parameter: threadTerminateWait
- Parameter: updatelicense
- Parameter: useHostinWSDL
- Parameter: useIPinWSDL
- Parameter: ws_endpoint
- Startup parameter: webservices_sessiontimeout
- Startup parameter: connectionTimeout
- Parameter: smartemailTimeout
- Database parameters
- Debugging parameters
- Help parameters
- Information retrieval (IR) expert parameters
- LDAP parameters
- Localization parameters
- Regional settings parameters
- Security parameters
- Servlet parameters
- SSL parameters
- System information parameters
- System performance parameters
Connection parameters
The following table lists the startup parameters that you can set from the Service Manager server's operating system command prompt or from the Service Manager initialization file (sm.ini).
These parameters determine how the server handles client connections.
Startup parameter | Brief description |
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Special parameters: allowwsdlretrieval | Allows WSDL retrieval for users that do not have SOAP API licenses |
Startup parameter: compress_soap | Compresses SOAP messages between the Service Manager server and clients |
Parameter: disableWSEss | Controls whether or not a non-ESS user consumes a floating or named license when logging in to Service Manager through Service Request Catalog |
Startup parameter: emailout | Causes the Service Manager server to start the JavaMail application and create mail events |
Parameter: enablecoredump | Enables Service Manager to log information generated by a system crash. The operating system of the Service Manager server determines what core file gets generated, if any, during a system crash |
Parameter: group | Shuts down or quiesces all Service Manager server members of a virtual group |
Parameter: groupmcastaddress | Defines the TCP/IP address that servlet container processes can use to communicate with the load balancer process in a horizontal scaling implementation |
Parameter: groupname | Creates a virtual group that servlet container processes across multiple systems can join for horizontal scaling purposes |
Parameter: groupport | Defines the communications port that servlet container processes can use to communicate with the load balancer process in a horizontal scaling implementation |
Parameter: host | Specifies the host name of the Service Manager server you want to shutdown or quiesce |
Parameter: httpPort | Defines the communications port that a servlet container process uses to communicate with clients using HTTP |
Parameter: httpsPort | Defines the communications port that a servlet container process uses to communicate with clients using HTTPS (SSL-encrypted HTTP) |
Parameter: licensefile | Defines the path to the AutoPass license file that contains the list of modules and features that are enabled on the Service Manager server |
Parameter: loadBalancer | Creates a load balancer process that listens to incoming client requests on the communications port that is specified by the httpPort parameter |
Startup parameter: ntservice | Defines the name of the Windows service that you want to run Service Manager. |
Parameter: pid | Terminates a Service Manager process with the given process ID. |
Parameter: preferredFQHN | Allows you to specify the fully qualified host name you want Service Manager clients to use when communicating with the server. |
Startup parameter: quiesce | Causes Service Manager to restrict logins to system administrators (when set to 1) or no users (when set to 2) |
Parameter: reportlbstatus | Displays information about available ports and threads in horizontal and vertical scaling servlet implementations. |
Parameter: requestviaproxy | Specifies if the Service Manager Windows client is allowed to connect to the server through a proxy. |
Parameter: restart | Restarts one or all Service Manager processes on a host after a specified waiting period and an optional quiesce grace period |
Parameter: restartGraceInterval | Specifies how many minutes the server remains in quiesce mode before a restart |
Parameter: restartRandMax | Specifies the maximum number of minutes that the server can randomly add to a process restart time to spread out the restart times of processes on a host |
Parameter: scauto | Specifies the SCAuto service name. |
Startup parameter: scautolistener | Causes the Service Manager server to listen for connection requests from the legacy SCAuto integration on the communications port specified |
Startup parameter: shutdown | Causes the Service Manager server to shut down immediately. |
Parameter: sslConnector | Defines whether servlet container processes have an HTTPS (SSL-encrypted HTTP) communications port available |
Startup parameter: system | Defines a numerical identifier for the Service Manager system that becomes part of the unique identifier is a horizontal scaling implementation |
Parameter: threadTerminateWait | Defines the length of time (in seconds) that the Service Manager server continues to handle a client request after the client session is closed |
Parameter: useHostinWSDL | When this parameter is enabled, the Service Manager server replaces the host name in the schema location in the webservice response with the host name in the web service request URL. |
Parameter: useIPinWSDL | When the web services client application cannot reach the Service Manager server with the host name, this parameter specifies that Service Manager can automatically obtain the IP address from the local host and use that IP address instead of the host domain name in the WSDL endpoint location URL |
updatelicense | Automatically loads a new AutoPass license file into the existing one. |
Startup parameter: webservices_sessiontimeout |
Defines the number of seconds that the server waits for a WebService API client request before the server assumes that the client session has timed out and closes the connection |
Parameter: ws_endpoint | This parameter specifies the web services end point. |
Startup parameter: connectionTimeout | This parameter defines the number of milliseconds that the server waits for a Service Manager client request before the server assumes that the client session has timed out and closes the connection. |
Parameter: smartemailTimeout | This parameter defines the number of milliseconds that the Smart Email process waits for a connection to the mail server to be established. |
Related topics
Related topics