Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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- System configuration parameters
- Service Manager Server and Web Tier configuration files
- System parameters
- Web tier parameters
- Enter a parameter in the web client URL
- Enter a parameter in the sm.ini file
- Enter a parameter in the web.xml file
- Enter a parameter in the webtier.properties files
- Enter a parameter in sm.cfg or the server’s OS command prompt
- View parameters by function
- Alert parameters
- Application development parameters
- Background and scheduled process parameters
- Client parameters for Web clients
- Client parameters for Windows clients
- Startup parameter: chartrefresh
- Startup parameter: clientformcache
- Startup parameter: clientsideunload
- Parameter: disableclientprinting
- Startup Parameter: heartbeatinterval
- Startup Parameter: sessiontimeout
- Startup parameter: useservertabs
- Startup parameter: viewactivenotes
- Startup parameter: viewpromptforsave
- Startup parameter: viewrecordlist
- Connection parameters
- Database parameters
- Debugging parameters
- Help parameters
- Information retrieval (IR) expert parameters
- LDAP parameters
- Localization parameters
- Regional settings parameters
- Security parameters
- Servlet parameters
- SSL parameters
- System information parameters
- System performance parameters
Client parameters for Windows clients
These parameters override Windows client preferences. Any client parameter that you set on the server overrides the local client preference and prevents users from changing it. You can set these parameters from the Service Manager server's operating system command prompt or from the Service Manager initialization file (sm.ini).
Startup parameter | Description |
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Startup parameter: chartrefresh | Specifies the length of time that Service Manager waits between refreshing charts |
Startup parameter: clientformcache | Enables Windows clients to cache forms |
Startup parameter: clientsideunload | Enables client-side unloading of Service Manager files |
Parameter: servicemanager.disableclientprinting | Removes the Print and Print Preview menu items from the menu in Windows client |
Parameter: heartbeatinterval | Controls the client heartbeat frequency |
Startup parameter: sessiontimeout | Defines the number of minutes that the server waits for a client heartbeat signal before the server assumes that the client session has timed out and closes the connection |
Startup parameter: useservertabs | Causes Service Manager clients to display tabs in the order the server has them saved on the form |
Startup parameter: viewactivenotes | Causes Service Manager clients to display server messages in the Messages view |
Startup parameter: viewpromptforsave | Causes Service Manager clients to prompt the user to save changes when they close forms |
Startup parameter: viewrecordlist | Causes Service Manager clients to display the record list and record details simultaneously |
Related topics
Related topics