Report category

Report category enables you to collect reports into different groups. The Service Manager Reports feature requires a category value when it creates a new report, or when it searches for a report to be added to the dashboard.

Service Manager defines the following out-of-box report categories.

Name Description Applies To (Table Name)
Alert Alert

AlertLog

Alert

Approval Approval

Approval

ApprovalLog

ApprovalDelegation

Assignment Groups Assignment Groups

assignment

ocmgroups

cm3groups

subcategory

producttype

cm3rcategory

cm3rsubcat

cm3tcategory

sdCategory

sdSubcategory

sdArea

pbmCategory

pbmSubcategory

pbmArea

pbmTaskCat

imCategory

imSubcategory

imArea

Change Change Management

cm3r

cm3t

activitycm3r

activitycm3t

Configuration Item Configuration Item

device

Subscription

cirelationship

Contracts and Payments Contracts and Payments

contract

payment

Data Management Data Management

contacts

dept

operator

company

city

location

Incident Incident Management

probsummary

imTask

activityincidenttasks

activity

KM Knowledge Management

kmdocument

kmfeedback

kmsearchhistory

kmstatus

kmupdateinfo

kmusagestats

Problem Problem Management

rootcause

knownerror

rootcausetask

activityproblem

activityproblemtasks

knownerrortask

Report Monitor Report Monitor reportLog
Request Request Management

request

requestTask

acitivityRequest

acitivityRequestTask

SLA Service Level Management

sla

slo

slaresponse

sloresponse

slocatalog

sloavail

slamonthlyag

slaactive

slamonthly

outagedetail

outageevent

Service Catalog Service Catalog

svcCatalog

userOption

svcDisplay

svcCart

svcCartItem

Service Desk Service Desk

incidents

activityservicemgt

Survey Survey

SurveyInternal

SurveyDefinition

Templates and Models Templates and Models

Template

changeModel

requestModel

productCatalog

ToDo ToDo Todo
Work Schedule Work Schedule

caldutyhours

calholidays

calholtable

timeperiodDefinition

timeperiodOccurrence

timeperiodCategory

timeperiodConflict

Related topics

My reports
My dashboards
Report schedule and distribution
Report administration

Related topics

Create a report
Create a dashboard
Create a report schedule

Related topics

Report descriptions and usage