IPv6 overview

As of version 9.32, Service Manager supports IPv4/IPv6 as a dual stack network. This addresses the needs of being able to run Service Manager infrastructure in an organization where both IPv6 and IPv4 are enabled in parallel.

Most Service Manager components support IPv6 from Service Manager 9.32, except for the following legacy features which still support only IPv4:

  • SCAuto SDK
  • ODBC Driver for Crystal Reports

Note In a dual stack network, the required IPv4 configuration is the same as before.

Recommended Topologies

We recommend that your implementation follow these topology guidelines:

Topology 1

  • Service Manager run-time environment, underlying RDBMS, and all Application/Web Servers in a pure IPv4 environment use IPv4.
  • The clients in a pure IPv4 environment using IPv4.

Topology 2

  • Service Manager run-time environment, underlying RDBMS, and all Application/Web Servers in a dual IPv4/IPv6 environment use IPv4.
  • The clients in pure a IPv4 environment or in a dual IPv4/IPv6 environment both use IPv4.

Topology 3

  • Service Manager run-time environment, underlying RDBMS, and all Application/Web Servers in a dual IPv4/IPv6 environment use IPv6.
  • The clients in a pure IPv4 environment use IPv4.
  • The clients in a dual (IPv4/IPv6) environment use IPv6.