Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
|A single word||
||Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".|
You can specify that the search results contain a specific phrase.
Topics that contain the literal phrase "cat food" and all its grammatical variations.
Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.
Two or more words in the same topic
|Either word in a topic||
|Topics that do not contain a specific word or phrase||
|Topics that contain one string and do not contain another||
|A combination of search types||
- Help systems
- Online Help system
- Field help editor
- Creating field help
- Preparing to create field help
- Access the help table
- Access field help from the System Navigator
- Determine the fields that a form contains
- Determine the fields that a table contains
- Determine whether help exists for a field
- How does Service Manager determine which help record to display?
- Add or edit help records
- Review field help records
Field help editor
The field Help system contains a help on the fields in a form. When you are filling a form with data, field Help can tell you what information to provide in any field.
The Field help editor enables you to add and edit help for any Service Manager field, form, table, term, or topic. Using it you can add a unique help record that describes the data in any field.
Service Manager stores field help as records in the
help table. The table has fields that enable you to specify the brief description, detailed description, table name, form name, field name, related information, term and topic for a help record.
You can add, edit, or delete individual help records through the Field help editor. Alternatively, since the field help is stored in a standard Service Manager table, you can use the standard table related functions to add, edit, or delete batches of help records, including import, export, load, unload, and mass add, update, and delete.
You can run queries to find records in the help table, just as you would on any other Service Manager table, using either the standard QBE search, or the Advanced search functions.