Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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- Global lists
- Lister
- Global initer considerations
- Returning a list to your client
- Configuring lists with Format Control
- Access a list record
- Bind a list to a form
- Build lists on startup
- Configure lists with Format Control
- Determine if a scheduler record exists
- Determine if the regen cycle is realistic
- Determine when a list was last regenerated
- Move a global list to a client
- Regenerate all lists
- Regenerate obsolete lists
- Start the server side component of the global initer
- See a complete list of all global lists in my system
- Verify lister status and configuration
- View changes to a list
Configure lists with Format Control
- Determine the base name of the form, which you added to your list.
- Click Tailoring > Format Control.
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Type the base name of the form in the Name field.
For this example, create a new record for the form
problem.template.update
.Note: If you add a combo box to a subform, attach the Format Control record to any base form using that subform. (Do not attach the Format Control record to the subform itself.)
- Click Search.
- If a Format Control record does not exist for your form, create one. Click New.
- Click Subroutines in the form, or select it from the More Actions menu.
- Select Show Expanded Form from the More Actions menu.
- Scroll to the first empty section and set up a Subroutine call using the following values:
Parameter Value Application name apm.global.initer Names/Values See next table Before true Display true Names Values Definition names {"time.zones"} Array of lists to be moved name create Action to perform (create lists) -
Click Save to save changes to an existing record.
Caution: If you are attempting to add a new record from an existing record, make sure that you do not click Save because doing so will replace the existing record with the new record. If you are adding a new record, click Add.
- Click Add to add a new record.
This Format Control record returns the time.zones list to all incident records displaying the Contact Detail tab, regardless of mode.
Calling the apm.global.initer several times from Format Control will not slow the system appreciably. The system automatically keeps track of what lists are already on the client and will not recover them unnecessarily; however, if you want the Global Initer to reassemble the list regardless, invoke it with the refresh parameter (rather than the create value listed in the above). called with the refresh parameter, the Global Initer returns all the lists passed to the names array, even if they are already in client memory.
Related concepts
Global lists
Lister
Global initer considerations
Returning a list to your client
Configuring lists with Format Control
Related tasks
Access a list record
Bind a list to a form
Build lists on startup
Determine if a scheduler record exists
Determine if the regen cycle is realistic
Determine when a list was last regenerated
Move a Global List to a client
Regenerate all lists
Regenerate obsolete lists
Start the server side component of the global initer
See a complete list of all the global lists on my system
Verify lister status and configuration
View changes to a list
Related references