Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
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A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
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Two or more words in the same topic |
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| Either word in a topic |
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| Topics that do not contain a specific word or phrase |
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| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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| A combination of search types | ( ) parentheses |
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- Publishing Service Manager data using WS API
- Things to consider prior to publishing data
- List: Web Services available in the Service Manager Web Services API
- Field names in the extaccess record
- Create dedicated Web Services listeners
- Data conversion between Service Manager and SOAP Web Services
- Example: Publishing the Terminate Change functionality via Web Services
- Publish a table as a Web service
- Expose a table with more than one web service
- Remove a Document Engine display action from the Web Services API
- Remove a Service Manager field from the Web Services API
- Sample client for Web Services SM7 URL
- Command line arguments for the Axis2 sample application
- Add an external access action to the Web Services
Field names in the extaccess record
Implementers can change the field name and data type of a Service Manager field when they publish the field as part of a Web Service. To change the field name and data type of a Service Manager field, the implementer must specify the Service Manager field in the extaccess record using one of the formats listed in the following table.
| Type of Service Manager field | Format required to specify field | Example field listing fromthe Web Services API |
|---|---|---|
| All primitive fields | field.name | initial.impact |
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array field |
field.name |
misc.array1 |
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structure field 1 field 2 field 3 |
structure.name,field.name.1 structure.name,field.name.2 structure.name,field.name.3 |
header,agreement.id header,approval.status header,assigned.to |
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array structure field 1 field 2 field 3 |
array.name[field.name.1] array.name[field.name.2] array.name[field.name.3] |
affected.ci[ci.assign.group] affected.ci[ci.device.name] affected.ci[ci.device.type] |
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structure1 structure2 field 1 field 2 field 3 |
structure.name.1,structure.name.2,field.name.1 structure.name.1,structure.name.2,field.name.2 structure.name.1,structure.name.2,field.name.3 |
<no example available> |
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structure 1 array structure 2 field 1 field 2 field 3 |
structure.name.1,array.name[field.name.1] structure.name.1,array.name[field.name.2] structure.name.1,array.name[field.name.3] |
<no example available> |
