Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
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A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
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Two or more words in the same topic |
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| Either word in a topic |
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| Topics that do not contain a specific word or phrase |
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| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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| A combination of search types | ( ) parentheses |
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- Publishing Service Manager data using WS API
- Things to consider prior to publishing data
- List: Web Services available in the Service Manager Web Services API
- Field names in the extaccess record
- Create dedicated Web Services listeners
- Data conversion between Service Manager and SOAP Web Services
- Example: Publishing the Terminate Change functionality via Web Services
- Publish a table as a Web service
- Expose a table with more than one web service
- Remove a Document Engine display action from the Web Services API
- Remove a Service Manager field from the Web Services API
- Sample client for Web Services SM7 URL
- Command line arguments for the Axis2 sample application
- Add an external access action to the Web Services
Command line arguments for the Axis2 sample application
The Axis2 sample application runs from the command prompt using Java. After you have compiled the Axis2 sample into an executable class files, you can perform configuration and incident management tasks with the following arguments.
Note To see the usage information for the Axis2 sample application, type ClassName where ClassName is the name of a sample application class.
Configuration Management
The following commands invoke Configuration Management functionality. These examples assume you are using the batch files provided with the Axis2 sample application to automatically set the class path and call the proper executable class.
| Operation | Command-line example |
|---|---|
| Create contact |
CreateContactSample -name "FALCON, MERLINE2" -fullname "MERLINE2 FALCON" |
| Delete contact | DeleteContactSample DeleteContactSample -name "FALCON, MERLINE2" |
| Retrieve contact |
RetrieveContactSample RetrieveContactSample -name "FALCON, MERLINE2" |
| Update Contact | UpdateContactSample UpdateContactSample -name "FALCON, MERLINE2" -email "fmerline2@Micro Focus.com" |
Incident Management
The following commands invoke Incident Management functionality. These examples assume you are using the batch files provided with the Axis2 sample application to automatically set the class path and call the proper executable class.
| Operation | Command-line example |
|---|---|
| Close incident |
CloseIncidentSample -incidentId IM10001 -closeCode "User Closer" -resolution "Problem disappeared" |
| Create incident | CreateIncidentSample -briefDescription "Java sample brief description" -category incident -incidentDescription "This is a description" -severity 1 -subCategory hardware -productType "missing or stolen" -initialImpact 1 -service Applications -primaryAssignmentGroup Networks |
| Create incident with attachment(s) | CreateIncidentSample -briefDescription "Java sample brief description" -category incident -incidentDescription "This is a description" -severity 1 -subCategory hardware -productType "missing or stolen" -initialImpact 1 -service Applications -primaryAssignmentGroup Network -attachment 101.jpg:README.txt |
| Resolve incident |
ResolveIncidentSample -incidentId IM10006 -resolution "Problem disappeared" |
| Retrieve incident list | RetrieveIncidentListSample -incidentId IM10001:IM10002 |
| Retrieve incident | RetrieveIncidentSample -incidentId IM1001 |
| Update incident | UpdateIncidentSample -incidentId IM10006 -journalUpdates "User provided more information" |
The CreateIncicentSample and UpdateIncidentSample classes can send MTOM attachments to Service Manager server. The command line argument is -attachment file_01:file_02. You can send more than one attachment to Service Manager server. Be sure to place the attachments in the <SM_installation_directory>\webservices\sample\sm7webservices\Axis2Sample\bin\resources directory.
