Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
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A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
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Two or more words in the same topic |
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| Either word in a topic |
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| Topics that do not contain a specific word or phrase |
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| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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| A combination of search types | ( ) parentheses |
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- Things to consider prior to publishing data
- Publishing Service Manager applications as Web Services
- When to use Web Services
- Can I use the out-of-box Web Services?
- What items do I need to expose?
- What data types should I use for SOAP?
- What methods do I need?
- Managing records with Web Services requests
- Are there any security considerations?
- What are released Web Services?
- Enable SSL encryption for published Web Services
Publishing Service Manager applications as Web Services
You can publish Service Manager applications as Web Services and create new integration points between the Service Manager server and external applications.
You can customize the Web Services that Service Manager publishes by adding or removing tables, fields, and display options, from the list of objects available to the Web Services. In addition, you can create alias names for each of these options that only appear in the Web Services but we recommend that you do not do this. You can also specify the XML schema data type you want the Service Manager server to use when publishing data to a SOAP Web service.
For your custom Web Services client to access Service Manager Web Services, it must present a valid operator record name and password with each request. Furthermore, the operator must have the SOAP API or RESTful API capability word as part of his or her security profile.
