Use > Incident Management > Incident Management overview > Submitting an incident > Hover-over forms for incident records

Hover-over forms for incident records

In Incident Management, incident forms for open, update, and close include hover-over forms. A hover-over form opens for a field that supports hover-over forms when a user moves the mouse over the field. The hover-over form only opens when the field contains data. The data displayed on hover-over forms is read only.

The incident record forms (open, update, close) contain the following hover-over fields.

Field Subform fields
Contact Full Name, Telephone, Email
Affected CI Critical CI, Pending Change

Add a pop-up to a form