Request Name not Found for a Query in smSyncConfFile.xml

Sample configuration

The Service Manager web service request of the Create type is named CreateucmdbBusinessServiceRequest, however you have not configured it (or have commented it out) in the smSyncConfFile.xml file.

Error message

The data push job fails with a “Failed” status. From both the log file and the detail error message of the failed job in the Universal CMDB studio (see How to Check the Error Message of a Failed Push Job), you receive an error like the following:

Solution

In the error message find the query name for which a request name was not found, and then in the smSyncConfFile.xml file add the request name for the query name.

For instructions on how to configure a request for a query, see How to Map the CI Type’s Query to an XSL Transformation File.