Integrate > Micro Focus UCMDB > Using the ServiceManagerAdapter9.41 Adapter > Troubleshooting > Troubleshooting Data Push Issues > Wrong Service Manager Field Name in XSLT File

Wrong Service Manager Field Name in XSLT File

Sample configuration

The Service Manager field name is ServiceProvider, however you have configured a wrong attribute named ServiceProvider_wrong in the XSLT file. This error also commonly occurs since the attribute is case-sensitive.

Error message

You will NOT get any error messages either in the log file or in the Universal CMDB studio, however, the Universal CMDB attribute value will not be pushed to Service Manager.

Solution

If you find a Universal CMDB attribute value that cannot be pushed to Service Manager, check both the Universal CDMB attribute name and Service Manager field name of the mapping in the XSLT file.

For instructions on how to configure an attribute mapping, see How to Map the CI Attribute to a Web Service Field.