Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager

Integrate > Micro Focus UCMDB > Using the ServiceManagerAdapter9.41 Adapter > Troubleshooting > Troubleshooting Population Issues > Wrong Request Name of retrieveListQueryName Configured for a Query in smPopConfFile.xml

Wrong Request Name of retrieveListQueryName Configured for a Query in smPopConfFile.xml

Error message

You will get a “Failed” status while you run the population job. In addition, from both the population log file (see How to Check the Population Log File) and the Universal CMDB studio (see How to Check the Error Message of a Failed Population Job), you will get an error message like the following:

Further more, you can find more detailed error message in the log file that indicates which request of retrieving a CI list is wrong. The following is an example.

Solution

Search for text Web Service Request XMl For getting SM CI List to find the wrong request name, and then specify the right request name in the smPopConfFile.xml file for the query name.

For instructions on how to configure a request for a query, see How to Map the CI type's Query to an XSL Transformation File.

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