Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager

Administer > Scheduled maintenance > Check the execution details of a task

Check the execution details of a task

Applies to User Roles:

System Administrator

To check the execution details of a task:

Click System Administration > Base System Configuration > Scheduled Maintenance > Execution Details.

Type or select the search criteria. You can search by one of the following.

Field name	Description
ID	A unique identifier that Scheduled Maintenance gives to every task it creates.
Class	One of three values: incident, change, or request.
Number	The incident number, change number, or Request Management quote number of the created task.
Opened at	The time the task opened.
Closed at	The time the task closed.
Task ID	The Service Manager ID of an Incident record, change request or Request Management quote.
Logical Name	The Service Manager asset against which scheduled maintenance runs. For example, all maintenance history for the email server.

Click Find to locate the record.
If you do not have search criteria, insert the cursor in the field and click Search to locate the record, or use the drop-down calendar to specify a date.