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Help systems

Service Manager has two Help systems:

  • The online Help system explains Service Manager concepts and how to use Service Manager features. When you want to learn more about a feature or how to complete a task, online Help explains what you need to know.
  • The field Help system contains a help on the fields in a form. When you are filling a form with data, field Help can tell you what information to provide in any field.

    Note In the web client, the field Help system is controlled by the disableKeyHelp parameter.

Related concepts

Online Help system
Field help editor
Creating field help
Preparing to create field help
How does Service Manager determine which help record to display?

Related tasks
Add or edit help records
Access the help table
Review field help records