Develop > Tailoring > Data management > Help systems > Field help editor > Add or edit help records

Add or edit help records

The user can also click “Accept” instead of Add/Save after editing the help. This will immediately publish the help topic with no additional review.

  1. Click Tailoring > Database Manager.
  2. Type help in the Form field, and then click Search.
  3. Double-click the help (help.g) form.

    Service Manager displays the Help Description tab of the help form (help.g). Use this form to add or edit help records.

  4. Type a Brief Description.
  5. Type the Detailed Help information, if necessary.
  6. Select the Keywords tab.
  7. Specify the Field Name.
  8. Specify the Table Name.
  9. Optionally, you can add the following in the Keywords tab:
    • Specify the Form Name — Use this field to create form–specific help.
    • Specify Related Information — Use this field to create a link to field help for related fields.
    • Specify the Term — Use this field to define glossary terms.
  10. Optionally, you can specify the Topic in the Help Description tab. Use this field to input help on specific areas of Service Manager.
  11. Click Add or Save to create new or revise existing field help.

    The help topic is now marked Pending Review. The help topic is not published until it is reviewed and accepted. For more information, see Review field help records.

    Tip You can click Accept instead to immediately publish the help topic without additional review.

Related concepts

Creating field help
Preparing to create field help
Field help editor
How does Service Manager determine which help record to display?
Online Help system

Related tasks

Access the help table
Review field help records