Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
|A single word
|Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
You can specify that the search results contain a specific phrase.
"cat food" (quotation marks)
Topics that contain the literal phrase "cat food" and all its grammatical variations.
Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.
Two or more words in the same topic
|Either word in a topic
|Topics that do not contain a specific word or phrase
|Topics that contain one string and do not contain another
cat ^ mouse
|A combination of search types
( ) parentheses
- Format Control
- Format Control processes
- Accessing Format Control
- Using expressions in Format Control
- Sequential numbering for Format Control
- Array maintenance
- Determine parameters without using the RAD editor
- Invoke auditing from Format Control
- Special processing considerations: Incident Management
- Special processing considerations: Change Management
- Format Control and eventout records
- Format Control error messages
- Common routines called from Format Control
Special processing considerations: Change Management
Change Management enables you to define three types of Format Control records:
The detail and master records execute during standard add, update, and close processing. The approval record executes during Change Management approval processing.
Change Management uses the four processing functions as follows:
Processed at open time.
Processed at update time (update, reopen).
Processed at close time.
Processed when an item is displayed.
The Format Control components executes after the process invokes but before the record permanently updates. For instance, the add function executes after the user clicks on the Open button in either the Request or Task structure, but before the Request/Task saves to the database. The display function executes after a record is selected from the record list but before the record opens.
You can execute both a master Format Control record and a detail Format Control record for each Request/Task process. The master Format Control record executes before the detail Format Control Record. If any of the Format Control components fail for any reason, the user always returns to the previously open screen with the appropriate error messages.
Special processing considerations: Incident Management
Special processing considerations: master Format Control record
Special processing considerations: detail Format Control record
Special processing considerations: approval Format Control record