Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
|A single word
|Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
You can specify that the search results contain a specific phrase.
"cat food" (quotation marks)
Topics that contain the literal phrase "cat food" and all its grammatical variations.
Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.
Two or more words in the same topic
|Either word in a topic
|Topics that do not contain a specific word or phrase
|Topics that contain one string and do not contain another
cat ^ mouse
|A combination of search types
( ) parentheses
- Format Control
- Format Control processes
- Accessing Format Control
- Using expressions in Format Control
- Sequential numbering for Format Control
- Array maintenance
- Determine parameters without using the RAD editor
- Invoke auditing from Format Control
- Special processing considerations: Incident Management
- Special processing considerations: Change Management
- Format Control and eventout records
- Format Control error messages
- Common routines called from Format Control
Special processing considerations: Incident Management
In Incident Management, each action taken on an incident record has the option of adding an additional page; therefore, update and delete operations are not truly performed. Even though there is a Save button, the application is really adding a new record to the
problem table. When you close an incident, a page can be added to the file with a status of closed. Consequently, when using Format Control on Incident Management, the add field must evaluate to true.
Format Control records are only executed on the initial, browse, open, update, and close forms for Incident Management.
Format Control can be placed on the following forms, or by using the master Format Control called
Special processing considerations: Change Management
Special processing considerations: master Format Control record
Special processing considerations: detail Format Control record
Special processing considerations: approval Format Control record