Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
|A single word
|Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
You can specify that the search results contain a specific phrase.
"cat food" (quotation marks)
Topics that contain the literal phrase "cat food" and all its grammatical variations.
Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.
Two or more words in the same topic
|Either word in a topic
|Topics that do not contain a specific word or phrase
|Topics that contain one string and do not contain another
cat ^ mouse
|A combination of search types
( ) parentheses
- Format Control
- Format Control processes
- Accessing Format Control
- Using expressions in Format Control
- Sequential numbering for Format Control
- Array maintenance
- Determine parameters without using the RAD editor
- Invoke auditing from Format Control
- Special processing considerations: Incident Management
- Special processing considerations: Change Management
- Format Control and eventout records
- Format Control error messages
- Common routines called from Format Control
Using expressions in Format Control
To create Format Control expressions you will need to be familiar with system functions, boolean (logical) fields and the file variable.
Use the following definitions when Creating Format Control expressions:
The file attached to a form. This is referred to as $file in a Format Control record. Additional files are defined as $file1, $file2, etc. in the order of their entry in the secondary files section of the Additional File Queries screen of the Format Control record.
Semicolons(;) separate statements to allow them to be entered on one line.
A value that resides in memory only, rather than in a database record. Variable names always start with $. To ensure that a variable contains the proper value, initialize it in the Initializations Section of the Format Control record.
Service Manager supports some C-like statements.
- if then else
- do while
- for do