Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.50

Administer > Application Setup > Adding users > Operator records > Create a system default operator record

Create a system default operator record

Applies to User Roles:

System Administrator

Information in the system default operator record becomes part of all operator records at the time you create the operator record and whenever you query the operator table. The operator table displays the field values in the system default record unless there is another entry that overrides it. For example, if the system default record defines the Default Company field with the value DEFAULT, then all operator records without a defined value for this field display the value DEFAULT.

To create a system default operator record, follow these steps:

Create a contact record for the system default operator record.
1. Type contacts in the command line, and press Enter.
2. In the Contact Name and Full Name fields, enter *SYSDEFAULTS.
3. Click Add.
Click System Administration > Ongoing Maintenance > Operators.
In the Login Name and Full Name fields, type *SYSDEFAULTS.
In the Contact ID field, enter *SYSDEFAULTS and click Fill.
Click Add.
Provide additional information that you want to use as default values for creating new operator records. For example, Time Zone, Language, Default Company, and Security Roles.
Click Save.

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