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To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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- Configuration Management overview
- Configuration Management tables
- Configuration item maintenance history
- Searching Configuration Management
- Generating a large number of incident records
- Configuration Management security options
- Service Portfolio Creation
- Service Inventory
- Service Asset & Configuration Management (SACM) Reports
- Data Validation
- Configuration Management Access Control
- Service Portfolio Auditing
- Service Portfolio Notification and Escalation
- Service Portfolio Archiving
- Integration: Service Catalog And Knowledge Management Modules
- Financial Management
- Configuration Item Relationship Types
- Service Levels and Subscriptions
Configuration Item Relationship Types
Relationship type | Description |
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Aggregation | The "Aggregation" relationship describes a whole-part structured relationship between two elements that does NOT include any impact or dependency. |
ClientServer | This Relationship represents a Client-Server dependency between, for example, two RunningSoftware instances. |
Composition | The "Composition" relationship represents a strictly structured relationship, which means that the composite (part) is part of the lifecycle of the whole and that someone would percieve the "whole" as a different thing when a part is taken away. |
Connection | The "Connection" relationship type represents a (potentially) undirected relationship between two elements that does not represent any kind of structure or dependency. Both participating elements have an independent lifecycle. There is no status propagation or health impact between connected elements. |
Containment | The "Containment" relationship describes the case where containee is contained in a container. The key aspect of this relationship is the notion of exclusivity. This means that container is the sole user of the contained object and other objects are not allowed to use the containee. |
Dependency | The "Dependency" relationship describes the logical dependency of one element on another. A dependency is a semantic relationship where a change to the influent or independent element may affect the semantics of the dependent modeling element. |
ExecutionEnvironment | The "ExecutionEnvironment" is a kind of dependency relation where an instance of the end1 class runs in an instance of the end2 class and therefore depends on the end2 instance. Example: "A J2eeApplication isRunBy a J2eeServer" and a "J2eeServer runs a J2eeApplication" |
ManagedRelationship | PSEUDO-RELATIONSHIP. DO NOT USE! This relationship type is provided solely to establish the attribute inheritance down to the core relationship types (Dependency, Composition, etc). Class relationships should not be based off of this type. |
Membership | The "Membership" relationship describes a non-structural relationship between two elements (called member and group). Examples: A NodeGroup contains Nodes. NodeGroup A may contain all nodes of DNS domain "*.deu.hp.com". Another NodeGroup B may contain all nodes with Windows operating system. A specific node may be member of both groups. |
Ownership | The "Ownership" relationship is a connection that expresses that an instance of the end1 class owns an instance of the end2 class. Ownership is distinguished from Responsibility, in that ownership means 'accountability'. E.g. A person owns a project (is accountable for driving the project) or a person owns the incident/problem (is accountable for its resolution). |
Realization | An instance of the end1 class realizes an instance of the end2 class. Realization is has a stronger connotation than just "dependency" from which is a specialization. Often the user sees the two entities as not being different on the first glance.Example: A filesystem is an exported filesystem |
Responsibility | The "Responsibility" relationship is a connection that expresses that an instance of the end1 class isResponsibleFor an instance of the end2 class. Responsibility is distinguished from Ownership in that it is NOT about "accountability", but rather "assignment". E.g. A person may 'own' a project, or a person may be 'responsible' for a project. |
TimeBoundConnection | Assets are connected to Contracts: a Contract may mention and involve zero or more Assets. An Asset may be mentioned in zero or more Contracts. This RelationshipType permits attributes such as contract start and end date to be attached to the relationship, which is necessary because the contract may involve different assets at different times. |
Usage | The "Usage" relationship is a kind of "Dependency" where one element uses (and thus depends on) another element. |
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