Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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- Configuration Management overview
- Configuration Management tables
- Configuration item maintenance history
- Searching Configuration Management
- Generating a large number of incident records
- Configuration Management security options
- Service Portfolio Creation
- Service Inventory
- Service Asset & Configuration Management (SACM) Reports
- Data Validation
- Configuration Management Access Control
- Service Portfolio Auditing
- Service Portfolio Notification and Escalation
- Service Portfolio Archiving
- Integration: Service Catalog And Knowledge Management Modules
- Financial Management
- Configuration Item Relationship Types
- Service Levels and Subscriptions
Integration: Service Catalog And Knowledge Management Modules
The service portfolio is captured in the HPE Configuration Management module and can also be displayed to end users through the Service Catalog module. HPE Service Manager also has a Knowledge Management module that can be used to capture information specific to services.
Related concepts
We welcome your comments!
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