Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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- Install and set up Service Manager Service Portal
- Meet the system requirements
- Install and set up a single Service Manager Service Portal instance
- Register your system to the Red Hat Subscription service
- Install Service Manager Service Portal
- Install a permanent license
- Configure LDAP
- Add the RESTful API and SOAP API capabilities for Service Manager users
- (Optional) Replace the Service Manager Service Portal generated SSL certificates
- (Optional) Configure SSL for a Service Manager supplier
- Add Service Manager as a supplier
- Configure shopping, ticketing, Knowlege Management, and hot news
- Test the Service Manager Service Portal setup
- Troubleshoot the Service Manager Service Portal installation
- Uninstall Service Manager Service Portal
- Deploy a distributed Service Manager Service Portal cluster
Install and set up a single Service Manager Service Portal instance
Complete the following steps to install and set up a single instance of Service Manager Service Portal.
Tip For instructions on high availability configuration of Service Manager Service Portal, see Deploy a distributed Service Manager Service Portal cluster.
Register your system to the Red Hat Subscription service
Install Service Manager Service Portal
Add the RESTful API and SOAP API capabilities for Service Manager users
(Optional) Replace the Service Manager Service Portal generated SSL certificates
(Optional) Configure SSL for a Service Manager supplier
Add Service Manager as a supplier
Configure shopping, ticketing, Knowlege Management, and hot news
Test the Service Manager Service Portal setup
Troubleshoot the Service Manager Service Portal installation
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