Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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Add a pop-up to a form
Applies to User Roles:
System Administrator
To add a pop-up to a form:
- Click Tailoring > Forms Designer in the System Navigator, or type
fd
on the Service Manager command line and then press Enter. -
Type a form name and click Search.
Service Manager opens a list of forms. Click the form you want to update to open it.
- Click Design to open design mode.
-
Add a comfill widget, or select an existing comfill.
The properties for the comfill appear in the properties view.
- Specify the name of the form you want to display when the user hovers over the comfill in the Pop-up Subform Format field.
- Specify source field name to associate with the comfill in the pop-up Subform Input field.
Note: This field should exist on the link record.
- Click the Pop-up Subform Enabled box.
- Click Web Preview to see what the form will look like in the Web client.
- Click OK to see what the form will look like in the Windows client.
- Click OK to save your changes.
- Open the form using Database Manager to test your changes:
- Click Tailoring > Database Manager
Click Search.
Service Manager opens a list of forms.
- Click the form you just modified to open it.
When the user hovers over the comfill control that you placed on the form, if the virtual join returns a single record, Service Manager will display it in a pop-up subform.
Related concepts
Form creation
Forms Designer
Using pop-ups
Using the drawing canvas
Using the HTML Editor
Related tasks
Access Forms Designer
Create a form using the Form Wizard
Update a form
Add a subform to a form
Related references
Forms Designer controls and tools
Comfill control
Subform control
We welcome your comments!
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Otherwise, copy the information below to a web mail client, and send this email to ovdoc-ITSM@hpe.com.
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