Upgrade > Upgrade the platform components > Install platform unloads

Install platform unloads

New features and enhancements introduced in the latest version of a platform component (that is, a component other than the applications, such as the Server, Windows Client, Web Tier, SRC, Smart Analytics, and so on) sometimes require updates to both the component and the applications.

Some customers may select to upgrade only certain platform components and still run an old version of the applications. For these customers to take advantage of the full benefits of the latest version of a platform component, HPE provides unload files as needed in an unloads directory in the installation package of the component. These unload files contain the application-side changes made for the latest version of the component, and you can manually install them in your system.

Note If you plan to upgrade or have already upgraded the applications to the latest version, ignore these unload files, which are already included in the latest applications.

The following table lists the unload files for different platform components.

Name Applicable applications version Component Description
QCCR1E112012_SM950_SM934.unl 9.34+PD4, 9.35+PD4 Server

Solves the issue that PD Framework components (including Condition Editor , Query Editor , Workflow Editor, and Task Planner) do not work correctly if an earlier version of the applications is running on the 9.50 RTE and web tier.

Note This unload is required if you are running 9.34 or 9.35 applications with Process Designer Content Pack 4 applied.

QCCR1E112815_SM950_SM934.unl 9.34 Server Fixes an issue in which Time Period Management menus are not displayed correctly due to incorrect menu condition settings.
QCCR1E118520_SM950_SM934.unl 9.34, 9.35, and 9.40 Server Enables the enhanced query hash algorithm for the web client.
QCCR1E131250_SM950_SM940.unl 940 and 941 Server Fixes the issue that Smart Analytics cannot recognize the text in a photo.
QCCR1E135272_SM950_SM941.unl 9.41 Server Enables the Collaboration functionality to work correctly when you run Service Manager applications version 9.41 with version 9.50 or later of the Service Manager Server and clients.
QCCR1E66893_SM950_SM934.unl 9.34, 9.35, 9.40, and 9.41 Server Enables the Document Engine to enforce application-level security for web service Retrieve requests.
QCCR1E99207_SM950_SM934.unl 9.34 and 9.35 Server Enables Service Manager to lazy load global lists. This reduces the login time in environments that contain a large number of global lists.
QCCR1E129149_SM950_SM941.unl 9.41 Web Tier Enables To-Do Alerts to be automatically acknowledged without the user having to click the Acknowledge button.
QCCR1E124742_SM950_SM934.unl 9.34, 9.35, and 9.40 Web Tier Merges the module configuration requests that are sent from the web client to the server during the login process. This helps to reduce the login time.
QCCR1E116757_SM950_SM940.unl 9.40 and 9.41 Web Tier Enables look up function support for the security manual list type setting.
QCCR1E112070_SM950_SM934.unl 9.34 Web Tier For Service Catalog User Selection multi-selection support.
QCCR1E104944_SM950_SM941.unl 9.41 Web Tier Enables a fix that hides the User Selections of Service Catalog items if their Visible Condition is set to false.
QCCR1E125775_SM950_SM941.unl 9.41 Web Tier Enables IT users to manually trigger context-aware search. Additionally, enables context-aware search to be enabled from ESS.
MOBILITY_ESS_SM950_SM934.unl 9.34 Mobility Client Enables the Mobility Client self-service interface
QCCR1E123225_SM950_SM934.unl 9.34, 9.35, 9.40, and 9.41 Mobility Client Enables the "Set Reminder" feature for the Mobility Client.
QCCR1E125623_SM950_SM934.unl 9.34, 9.35, 9.40, and 9.41 Mobility Client Fixes the issue that buttons are not grayed out as expected when users use wizards in the Mobility Client.
QCCR1E128475_SM950_SM940.unl 9.40 and 9.41 Solr Search Engine Provides the ability to enable HTTPS connections for the Solr Search Engine. Loading this unload will add a new option, SSL Enabled, in the Knowledge Management Environment record (Knowledge Management > Administration > Environment).

Review the description of each unload file to determine which unload files are needed for your system.

For the steps to load an unload into Service Manager, see Load an unload file.