Administer > Application setup > Controlling user access and security > License tracking > License types > Security right fields for Service Level Management license tracking

Security right fields for Service Level Management license tracking

Users who have the capability to update records in Service Level Management will consume either a floating or a named license. Service Manager tracks these licenses for reporting purposes.

Users who have update capabilities for any of the following fields in the Service Level Management security rights will consume a Service Level Management license.

Area

Tab

Label of Settings

Value

Service Level Management

Rights

New

true

Service Level Management

Rights

Update

Always/When assigned/When assigned to workgroup

Service Level Management

Rights

Delete/Close

Always/When assigned/When assigned to workgroup

Service Level Management

Settings

Manage SLT Catalog Records

true