Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
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A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
|
Two or more words in the same topic |
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| Either word in a topic |
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| Topics that do not contain a specific word or phrase |
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| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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| A combination of search types | ( ) parentheses |
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Release Management: Backout phase
If the release fails to meet expectations or if serious problems are encountered during deployment, Problem Management may be required to help identify and diagnose the root cause of the problem. If a suitable fix or workaround can be found, it should be documented and a Request for Change (RFC) created to deploy the fix or workaround into the production environment. If no fix or workaround is found, it may be appropriate to use the backout procedures to remove the release from that environment. If the release needs to be backed out, this should also be recorded, including any information that supports this decision.
The Backout option is available during the Distribution and Rollout phase or the Verification phase.
Related topics
Release Management
Release Management phases
Release Management: Assess phase
Release Management: Plan and design phase
Release Management: Build and test phase
Release Management: Training phase
Release Management: Distribution and rollout phase
Release Management: Verification phase
Terminating a release change
