Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
|
Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
|
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
|
Two or more words in the same topic |
|
|
| Either word in a topic |
|
|
| Topics that do not contain a specific word or phrase |
|
|
| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
|
| A combination of search types | ( ) parentheses |
|
Attribute tables
Most hardware or software Configuration item (CI) types have a set of descriptive attributes. Generally, each CI type has attributes that are organized into logical attribute records in an Attribute table. There are exceptions. Not all CI types have attribute tables, and, although the CI type records are different, a class of CI types can have the same attributes. The attribute record links to the CI record using the same identifier in the logical.name field. All other information in the attribute record and the CI record is unique.
Characteristics of attribute tables:
- There is one attribute table for every CI type.
- Attribute tables have the same name as their CI type.
- The logical.name field is the unique identifier in the dbdict for the attribute table.
For example, the following is a list of the out-of-box attribute tables for standard network components:
- bridge
- circuit
- controller
- CPU
- FEP
- modem
- multiplexer
- path
- peripheral
- port
- switch
- workstation
Related topics
