Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
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A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
|
Two or more words in the same topic |
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| Either word in a topic |
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| Topics that do not contain a specific word or phrase |
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| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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| A combination of search types | ( ) parentheses |
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Configuration Management forms
Configuration Management uses three types of forms.
| Form | Description |
|---|---|
| Device | The forms device and device.g display query results for fields common to all CI types. For example, a PC record may appear using device.g. |
| Attribute | There is one form for each attribute file. The form displays detailed attribute data. The form name matches the attribute file name. For example, if the attribute file name is circuit, the form name is circuit. |
| Join | There is one form for each join file. The form enables you to view, populate, and update fields in both device and attribute files. Normal functions are available to add, delete, and update the records. Special functions are available to access parents and children. For example, if the join file name is devicecircuit, the form name is device.circuit. |
Related topics
Configuration Management overview
Configuration item types and subtypes
Devtype table
Configuration item maintenance history
