Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
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A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
|
Two or more words in the same topic |
|
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| Either word in a topic |
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| Topics that do not contain a specific word or phrase |
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| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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| A combination of search types | ( ) parentheses |
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Creating subtables from an array of structures
Service Manager enables a dbdict administrator to manage data more effectively by creating subtables of unique and non-unique attributes within an array of structures. You can use this feature to achieve the following benefits:
- Improve mapping to external SQL database tables.
- Implement a more cost-effective solution for managing attribute information.
- Simplify queries.
The dbdict administrator can identify two subtable names for each array of structures in the dbdict. One table contains the names of unique attributes. The second table names non-unique attributes. A pop-up utility dialog box enables you to identify which attributes are unique.
The subtable feature helps you create queries that can return detailed information. This type of available detail can improve business and management decisions. You can create subtables for an array of structures in any dbdict. Service Manager provided out-of-box subtables already created for all arrays of structures in the inventory dbdicts.
Related topics
