Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
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| A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
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A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
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Two or more words in the same topic |
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| Either word in a topic |
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| Topics that do not contain a specific word or phrase |
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| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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| A combination of search types | ( ) parentheses |
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- Set up a distributed Service Manager Service Portal cluster
- Overview of distributed Service Manager Service Portal configuration
- Task 1. Change the host name to lowercase on each node
- Task 2. Install Service Manager Service Portal on all nodes
- Task 3. Prepare the nodes for distributed deployment
- Task 4. Run the distributed deployment scripts on the Load Balancer node
- Task 5. Update the System Information Record in Service Manager
- Set up IDOL content servers
- Replace Service Manager Service Portal generated certificates
- Failover and recovery
- Disaster recovery
- Troubleshoot distributed Service Manager Service Portal clustering
Task 1. Change the host name to lowercase on each node
A distributed deployment of Service Manager Service Manager Service Portal requires each node in the cluster to have a lowercase host name. In this example, each of the nodes (one load balancer node, two application nodes, and two database nodes) must have a lowercase host name.
On each of the nodes in the cluster, perform the following operations:
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Run the following commands:
# hostname # hostname -f
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If the host name is not in lowercase, change the host name in the following files to lowercase:
# vi /etc/hostname # vi /etc/hosts
