Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
|
Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
|
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
|
Two or more words in the same topic |
|
|
| Either word in a topic |
|
|
| Topics that do not contain a specific word or phrase |
|
|
| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
|
| A combination of search types | ( ) parentheses |
|
Append an S/MIME digital signature to outbound emails
Secure/Multipurpose Internet Mail Extensions (S/MIME) is a method of exchanging emails securely. With the S/MIME technology, a digital signature can be appended to email messages to ensure non-repudiation and data integrity.
Starting with SM 9.33, you can enable a mechanism in Service Manager to allow for the signing of outbound email messages using the S/MIME technology. Once you enable this feature, the recipients can verify the signature on their mail system (for example, Microsoft Outlook), to make sure that the email messages are truly originated from Service Manager without being intercepted in transit.
Prerequisites
Your system must contain the unlimited strength jurisdiction policy files for JDK to support the S/MIME signature feature.
| Server platform | Actions |
|---|---|
|
No actions required. The unlimited strength jurisdiction policy files are already in the server's embedded JRE. |
Steps to enable S/MIME signatures
To enable an S/MIME digital signature for outbound emails from Service Manager, you need to obtain or generate a PKCS12 certificate and then specify three server parameters in the sm.ini file or the emailout parameter: SMIMEKeystore, SMIMEKeystorePass, and SMIMEKeyAlias.
The following is an example of enabling S/MIME digital signatures for outbound emails:
-
Generate the keystore in PKCS12 format. For example, with the OpenSSL toolkit, you can use the following openssl command:
keytool -genkey -keystore smemailkey.p12 -storepass smemailkeystorepass -alias smemailkeyalias -storetype pkcs12 - Place the generated keystore file (smemailkey.p12) in the <SM Server>/RUN directory.
-
Configure these parameters in sm.ini:
SMIMEKeystore:smemailkey.p12SMIMEKeystorePass:smemailkeystorepassSMIMEKeyAlias:smemailkeyaliasTip An alternative way to set these parameters is to add the parameters to the
emailoutprocess insm.cfg, as shown in the following example:sm -emailout -mailFrom:xx -smtphost:xx -smtpport:xx -SMIMEKeystore:smemailkey.p12 -SMIMEKeystorePass:smemailkeystorepass -SMIMEKeyAlias:smemailkeyalias - Restart the Service Manager server.
Related topics
