Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager

Administer > System configuration parameters > Connection parameters > Startup parameter: emailout

Startup parameter: emailout

Startup parameters change the behavior of the Service Manager server. You can always set a startup parameter from the server's operating system command prompt.

Parameter

emailout

Description

Defining this parameter causes the Service Manager server to start the JavaMail application and create mail events. The JavaMail application allows you to send Service Manager mail to any mail system that supports Simple Mail Transfer Protocol (SMTP).

Valid if set from

Server's operating system command prompt

Initialization file (sm.ini)

Requires restart of the Service Manager server?

Yes

Default value

None

Possible values

JavaMail connection parameters

keepmail – preserves mail events in event queues.

Example of command line: sm -emailout -keepmail
sleep – waits specified number of seconds before checking for mail events.

Example of command line: sm -emailout -sleep:30
debug – displays additional information about mail events in the Service Manager log file.

Example of command line: sm -emailout -debug
clean – removes extraneous headers in mail, for example, Service Manager Operator: falcon.

Example of command line: sm -emailout -clean
mailFrom – specifies the descriptive name or other identifier of the sender of an e-mail. This parameter should be set in the format of email address.

Example of command line: sm -emailout -mailFrom:admin@mymailserver.com
smtpEnableSSL – defines whether SSL should be used for SMTP operations.

Example of command line: sm -emailout -smtpEnableSSL:1
smtpTLS – defines whether SMTP requires Transport Layer Security (TLS) authentication to send emails.

Example of command line: sm -emailout -smtpTLS:0
smtphost – specifies the name of the SMTP server host for client requests. The value for the parameter can be the IP address, machine name, or DNS name of the SMTP server used for sending notifications.

Example of command line: sm -emailout -smtphost:192.168.255.255
smtppassword – identifies the password the Service Manager server uses to bind to the SMTP server.

Example of command line: sm -emailout -smtppassword:administrator
smtpport – defines the communications port the SMTP server uses.

Example of command line: sm -emailout -smtpport:25
smtpSSLPort – defines the port number for SSL connection.

Example of command line: sm -emailout -smtpSSLPort:991
smtpusername – defines the account name of the SMTP server.

Example of command line: sm -emailout -smtpusername:admin@example.com
mailThreadCount – specifies the number of threads to send emails. The default value is 10.

Example of command line: sm -emailout -mailThreadCount:10

Note The main email thread now reads email records from the database and places them in a queue, and a number of other threads (N=mailThreadCount) send the emails from the queue. However, there is only one "eventout" entry in System Status, and the logged-in users are counted as one. This is because the mail-sender threads are internal and therefore should not be displayed or counted.
SMIMEKeyAlias – specifies the alias of the S/MIME private key.

Example of command line: sm -emailout -SMIMEKeyAlias:smemailkeyalias
SMIMEKeystore – specifies the S/MIME keystore in PKCS12 format.

Example of command line: sm -emailout -SMIMEKeystore: smemailkey.p12
SMIMEKeystorePass – specifies the pass phrase for the S/MIME keystore.

Example of command line: sm -emailout -SMIMEKeystorePass: smemailkeystorepass
mailBCC – specifies a list of blind carbon copy (BCC) recipients to all emails. The value of this parameter is a comma-delimited list of user email accounts.

Example of command line: sm -emailout -mailBCC:admin@mymailserver.com,user@ mymailserver.com
mailFrom – specifies the descriptive name or other identifier of the sender of an e-mail. This parameter should be set in the format of email address. Service Manager processes this parameter as follows:
- If the mailFrom parameter is configured in the sm.ini or sm.cfg file, Service Manager always uses this value as the Mail From address for all outbound emails.
- If the mailFrom parameter is not configured in the sm.ini or sm.cfg file, Service Manager always uses the value of the Mail From value of the eventout record as the Mail From address, without checking if the value is a valid email address.
- If there is no mailFrom value configured in smi.ini or sm.cfg and no Mail From value in the eventout record, Service Manager logs an exception in sm.log.
Example of command line: sm -emailout -mailBCC:admin@mymailserver.com,user@ mymailserver.com