Monitor failover tasks

Applies to User Roles:

System Administrator

The Task Manager window lists all failed tasks of an integration instance. You can check to see whether a task failed or has expired, as well as its retry times. A task expires if the scheduler has performed the maximum number of retries for it. If a task has expired, Service Manager no longer processes it until you reset it or manually rerun it.

To monitor a failover task, follow these steps:

  1. Click Tailoring > Integration Manager. Integration Instance Manager opens.
  2. Select an integration instance.
  3. Click Task. The Task Manager window opens.
  4. To filter tasks by time range, select a date range in the From and To fields, and click Filter.
  5. Double-click a record in the task list. The task details are shown.
  6. (Optional) If the task is unexpired, click Reset to set Retry Times to 0 and Expired to false.


    If the task is expired, click Run Now to rerun it.

Note When a failed task is successfully done, it is removed from the task queue.

Related topics

Integration Manager
Service Manager Integration Suite (SMIS)
Integration Instance Mapping
Integration Instance Information fields

Add or delete an integration instance
Edit an integration instance
Add or delete field mappings
Edit field mappings
Configure value mappings
Enable or disable an integration instance
Monitor integration instance status
Configure a callback