Administer > Status and notifications > Message processors > Define which system processes manage message traffic

Define which system processes manage message traffic

Applies to User Roles:

System Administrator

To define which system processes manage message traffic, follow these steps:

  1. Click System Administration > Base System Configuration > Miscellaneous > System Information Record.
  2. Click the Message Processors tab.
  3. In the Processor Name field, type the names of the background or scheduler processes that are to manage message traffic. The processor name must match the class name specified for the message class processor.
  4. Click Save.
  5. Start the message processors.

Service Manager rotates messages among all the processes you define. If you do not define any message processors, then Service Manager uses the problem processor to manage all message traffic.

Related topics

Notifications

Related topics

Add additional message processors
Start a scheduled process
Add a message record
Add a notification definition record
Add a notification delivery method
Create a distribution group
Create an on-call schedule
Send a notification using Format Control