Publish Catalog Item

Concepts

Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

The Organization Administrator can manage Service Manager Service Portal catalog items by creating aggregations. An Service Manager Service Portal aggregation contains catalog items that are imported from an end-point system (supplier) such as Service Manager (SM) . After an aggregation is created and the end-point system's catalog items are imported, the Organization Administrator publishes the Service Manager Service Portal catalog items into a catalog, and then they are available for fulfillment in the Service Manager Service Portal.

Tasks

The Organization Administrator can publish catalog items that have been added to an aggregation. After catalog items are published, they are available in the Service Manager Service Portal for consumer fulfillment.

From the Launchpad, click the Catalog Connect application.

In the Aggregation List, click the aggregation that contains the catalog item you want to publish.

In the Aggregation Report, click Aggregation History. The list of catalog items in the aggregation are displayed. To publish an individual offering:

Click in the Offering column of the catalog item you want to publish. The catalog item's Details view appears. (You can edit the catalog item's properties if necessary.)
In the Details view, click Publish.
In the Publish item to catalog dialog, select the catalog and then click Publish.

The catalog item is published and available for fulfillment by consumers in the Service Manager Service Portal.

Tip See Catalog Items for details of publishing multiple catalog items at once.