Catalog Item Bundle Items

Concepts

A catalog contains published catalog items for consumer fulfillment in the Service Portal.

A bundled catalog item can contain multiple catalog items and dependent service catalog items. The Organization Administrator manages the bundled catalog items and dependent service catalog items.

Tasks

The following tasks can be performed in the Bundle Items view:

• View Bundled Catalog Item
• Add Items to Bundled Catalog Item
• Add Item Dependencies
• Publish Bundled Catalog Item - Template items or published items to new catalogs
• Remove Bundled Catalog Item - Template items only
• Unpublish Bundled Catalog Item- Published items only

View Bundled Catalog Item

1. From the Launchpad, click the Catalog Items application. The Catalog Items view is displayed.
2. In the Catalog Items view, click the bundled catalog item you want to view. The Details view is displayed.
3. In the Details view, click Bundle Items.

The list of catalog items included in the bundle and the dependent service catalog items are displayed.

Add Items to Bundled Catalog Item

This task assumes you are in the Bundle Items view. (See View Bundled Catalog Item for instructions.) To add items to a bundled catalog item:

1. In the Bundle Items view, click Add next to List of Catalog Items included in bundle. The Add Catalog Item to Bundle dialog is displayed.
2. In the Add Catalog Item to Bundle dialog:
   1. Select the catalog item to be added.
   2. Optional: Specify if the item is optional in the bundle (check box).
   3. Specify the number of items.
   4. Specify the approval policy.
3. Click Add to finish and save your changes.

The newly added catalog item is included in the bundled catalog item.

Add Item Dependencies

This task assumes you are in the Bundle Items view. (See View Bundled Catalog Item for instructions.) If there are item dependencies, link the dependent item's input parameter with catalog item's output parameter to associate two items.

To add dependencies to the bundled catalog item:

1. In the Bundle Items view, click Add next to Item Dependencies. The Add Dependencies dialog is displayed.
2. In the Add Dependencies dialog:
   1. Select the dependent catalog item.
   2. Select the input parameter.
   3. Select the catalog item that the dependent catalog item depends on.
   4. Select the output parameter.
3. Click Add to finish and save your changes.

The dependency is included in the bundled catalog item.

Publish Bundled Catalog Item

This task assumes you are in the Bundle Items view. (See View Bundled Catalog Item for instructions.) To publish a bundled catalog item in the Bundle Items view:

1. Select the Template tab (top) to view the template item.
2. Click Publish.
3. In the Publish item to catalog dialog, select the new catalog. (Only catalogs to which the catalog item has not been published are listed.)
4. To finish and save your changes, click Publish.

The catalog item is published in the specified catalog and available for fulfillment in the Service Portal.

Remove Bundled Catalog Item

This task assumes you are in the Bundle Items view. (See View Bundled Catalog Item for instructions.) To delete a bundled catalog item in the Bundle Items view:

1. Select the Template tab (top) to view the template item.
2. Click Remove.
3. Confirm removing the catalog item.

The catalog item—template item and any published items—is removed and no longer visible.

Unpublish Bundled Catalog Item

This task assumes you are in the Bundle Items view. (See View Bundled Catalog Item for instructions.) To unpublish a bundled catalog item in the Bundle Items view:

1. Select the tab (top) for the catalog from which to unpublish the catalog item.
2. Click Unpublish.
3. Confirm unpublishing the catalog item.

The catalog item is unpublished from the Service Portal catalog and no longer available for fulfillment in the Service Portal.

 

Related Topics

• Catalog Item Overview – View and specify the properties for a bundled catalog item.
• Catalog Item Form – View and specify the fields and selections used to order a bundled catalog item.
• Catalog Item Gallery – View and specify an image for a bundled catalog item that provides the user with a visual representation.
• Catalog Item Attachments – View and specify attachments for a bundled catalog item, such as service level agreements, terms, and conditions.
• Catalog Item Access Control – View and control who has access to a bundled catalog item.
• Catalog Item Approval Policy – View and control who must approve order requests for a bundled catalog item.